WEST ZONE water concessionaire Maynilad Water Services, Inc. said the rotational service interruptions its customers are experiencing will be extended until Nov. 29.
In a service update on Tuesday morning, the water provider confirmed that the removal of sludge from one of its three sedimentation basins in La Mesa treatment plant due to the turbid, raw water caused by Typhoon Ulysses is taking longer than projected.
“We are therefore constrained to extend up to November 29 the rotational service interruptions that are currently in place, to ensure that all affected customers will still get water supply daily despite the reduced production of our treatment facilities,” Maynilad said.
“Per our latest estimate, it will take another five days to get the last basin working fully, ramp up production, refill all major reservoirs, and build up pressure in the pipelines,” it added.
However, Maynilad said one of its sedimentation basins is already fully operational while the other one is currently being refilled after having been cleared of sludge.
The water provider added that the actual service interruption schedules that will be experienced by its customers would shorten after the continuous build-up of water pressure in pipelines.
Water service will be fully restored in most areas in Maynilad’s concession before Nov. 29, Maynilad said, adding that only customers living in the highest and farthest points will experience interruption until the said date.
“We apologize to our affected customers for the inconvenience that this situation has caused. We are working without let-up to facilitate our clearing operations and restore water service sooner rather than later,” it said.
Maynilad provides water to areas in the west zone of the National Capital Region such as Caloocan, Pasay, Paranaque, Las Pinas, Muntinlupa, Valenzuela, Navotas, Malabon, Manila, Makati, and Quezon City, as well as parts of Cavite province including Bacoor, Imus, Kawit, Noveleta, and Rosario.
Metro Pacific Investments Corp., which has a majority stake in Maynilad, is one of three Philippine units of Hong Kong-based First Pacific Co. Ltd., the others being Philex Mining Corp. and PLDT Inc.
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